Our Hassle-Free Experience

Scroll down to learn all that goes into getting your new water heater up and running.

Step 1: Learn what you need

From the start of our first conversation, we’re here to help you find the right water heater for your home. Whatever it takes.

You’ll always get straightforward answers to your questions.

You’ll always get educated on all your options.

You’ll always get fully disclosed pricing with no hidden fees.

You’ll never get pressure to decide.

Step 2: Decision making time

Take whatever time you need to get educated on the right decision for you. When you do decide, that decision will be backed with our 100% satisfaction, no mess guarantee.

You’ll always get straightforward answers to your questions.

We’ll replace your failing water heater the very same day.

(Tankless requires an extra day)

We’ll leave your utility room cleaner than we found it.

We’ll do it right the first time.

We’ll match any competitor’s written offer for the same equipment and warranty.

(Plus we’ll throw in a $50 VISA gift card)

Step 3: Install your water heater

We work fast to get your hot water flowing again. But we don't cut corners to do so. We install each water heater with a team of two technicians, using drop cloth, to ensure your house is protected from damage.

We’ll secure any needed permits.

We’ll complete your warranty and rebate paperwork.

We assist with financing options if desired.

We'll educate you on your new water heater, and make sure your questions are answered.

Step 4: On-going support

We stand behind you 100%.

We’ll make it a priority to respond quickly to any trouble that may arise with your water heater.

We extend the labor warranty to three years from the standard one year for all new water heaters.

We’ll tackle any in-warranty or out-of-warranty service.

We’ll send you an annual reminder with instructions on how to maintain the life and efficiency of your water heater.

We’ll answer any questions you have about your water heater for as long as you own it.

Step 1: Learn what you need

From the start of our first conversation, we’re here to help you find the right water heater for your home. Whatever it takes.

You’ll always get straightforward answers to your questions.

You’ll always get educated on all your options.

You’ll always get fully disclosed pricing with no hidden fees.

You’ll never get pressure to decide.

Step 2: Decision making time

Take whatever time you need to get educated on the right decision for you. When you do decide, that decision will be backed with our 100% satisfaction, no mess guarantee.

We’ll replace your failing water heater the very same day.

(Tankless requires an extra day)

We’ll leave your utility room cleaner than we found it.

We’ll do it right the first time.

We’ll match any competitor’s written offer for the same equipment and warranty.

Step 3: Install your water heater

We work fast to get your hot water flowing again. But we don't cut corners to do so. We install each water heater with a team of two technicians, using drop cloth, to ensure your house is protected from damage.

We’ll secure any needed permits.

We’ll complete your warranty and rebate paperwork.

We assist with financing options if desired.

We'll educate you on your new water heater, and make sure your questions are answered.

Step 4: On-going support

We stand behind you 100%.

We’ll make it a priority to respond quickly to any trouble that may arise with your water heater.

We extend the labor warranty to three years from the standard one year for all new water heaters.

We’ll tackle any in-warranty or out-of-warranty service.

We’ll send you an annual reminder with instructions on how to maintain the life and efficiency of your water heater.

We’ll answer any questions you have about your water heater for as long as you own it.